WELCOME TO M & S IMPORT LTD• QUALITY USED CARS• EXCEPTIONAL CUSTOMER SERVICE• COMPETITIVE VALUATIONS• FINANCE AVAILABLE• PART EXCHANGE WELCOME• WELCOME TO M & S IMPORT LTD• QUALITY USED CARS• EXCEPTIONAL CUSTOMER SERVICE• COMPETITIVE VALUATIONS• FINANCE AVAILABLE• PART EXCHANGE WELCOME•

Your privacy matters to us. This Privacy Policy explains how M & S Import LTD collects, uses, stores, and protects your personal information when you visit our website, contact us, or use our services.

We are committed to handling your data responsibly and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Last updated: 19 September 2026 UK GDPR Compliant

01 Introduction

Welcome to M & S Import LTD ("we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website at msimportcarsale.co.uk and tell you about your privacy rights.

Please read this policy carefully. By using our website or services, you consent to the practices described in this policy.

02 Who We Are

M & S Import LTD is a used car dealership located in John Street HYDE SK14 2HB. We act as the data controller for the personal information collected through our website and in the course of providing our services.

If you have any questions about this policy or our data practices, please contact us at:

03 Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

Information You Give Us

  • Identity Data: full name, title
  • Contact Data: email address, phone number, postal address
  • Vehicle Data: registration number, mileage, and details of your current vehicle (for part exchange enquiries)
  • Financial Data: information required for finance applications (where applicable)
  • Communication Data: messages, enquiries, and feedback you send us through forms, email, WhatsApp, or phone

Information We Collect Automatically

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
  • Usage Data: information about how you use our website, products, and services
  • Analytics Data: aggregated, anonymised statistics about visitor behaviour on our site

04 How We Use Your Data

We use your personal data only where legally permitted. Most commonly, we use your data to:

  • Respond to enquiries, bookings, and vehicle viewings
  • Provide you with information about vehicles, finance options, or services you have requested
  • Process part exchange and valuation requests
  • Manage our relationship with you, including after-sales support
  • Improve our website, products, and services
  • Comply with legal or regulatory obligations
  • Send you relevant marketing communications (only where you have opted in)
Marketing: We will only send you marketing communications if you have explicitly opted in. You can opt out at any time by contacting us or using the unsubscribe link in our emails.

06 Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties in the following circumstances:

  • Finance Providers: if you apply for vehicle finance, we may share relevant data with lenders to process your application
  • Service Providers: IT, hosting, and analytics providers who help us run our website and services
  • Professional Advisers: accountants, lawyers, and insurers who support our business
  • Legal Authorities: where required by law, court order, or to protect our legal rights

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

07 Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyse traffic, and remember your preferences.

Types of Cookies We Use

  • Essential Cookies: required for the website to function properly
  • Performance Cookies: help us understand how visitors use our site (e.g., Google Analytics)
  • Functionality Cookies: remember your preferences and settings
  • Marketing Cookies: used to deliver relevant advertisements (where applicable)

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

08 Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law, we must keep basic information about customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers.

When your data is no longer needed, we will securely delete or anonymise it.

09 Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data from accidental loss, unauthorised access, alteration, or disclosure.

These measures include:

  • Secure HTTPS connection on our website
  • Encrypted storage and transmission of sensitive data
  • Restricted access to personal data on a need-to-know basis
  • Regular security reviews and updates
Please Note: While we do our best to protect your data, no method of transmission over the internet is 100% secure. You provide your data at your own risk.

10 Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: request a copy of the personal data we hold about you
  • Right to Rectification: ask us to correct any inaccurate or incomplete data
  • Right to Erasure: ask us to delete your personal data (in certain circumstances)
  • Right to Restrict Processing: ask us to limit how we use your data
  • Right to Data Portability: request transfer of your data to another organisation
  • Right to Object: object to certain types of processing, including marketing
  • Right to Withdraw Consent: withdraw any consent you previously gave us

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

11 Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications (such as social media platforms, WhatsApp, or finance partners).

Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policy of every website you visit.

12 Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect or process personal data from children.

If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate action.

13 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information.

14 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please don't hesitate to get in touch.

Get In Touch

We aim to respond to all privacy-related queries within 30 days.

WhatsApp Us
+44 7453 973757